Full Terms & Conditions

Banquet Hall : Race Course Branch

  1. Hall Rental – $500.00+ (Table Skirtings & Chair Covers, & P.A System Rental)
  2. A minimum sum of $1000.00 is required to book the Banquet Hall Date which will be offset from the total bill. The deposit is non-refundable, should you decide to cancel the event after 3 calendar months.
  3. Should you need to postpone the date due to unforeseen circumstances, you will be required to give atleast TWO calendar months’ notice. Please note that only one time change is allowed. Postponement of dates is subjected to availability.
  4. Failure to adhere to the terms above may result in forfeiture of your deposit.
  5. Strictly not allowed :
    1. No ceiling décor or works allowed
    2. No Staplers, thumb tacks or stickers allowed in the premises (Only blue tags are allowed)
    3. Confetti’s (Popper crackers) are not allowed in the premises
    4. No external liquor or wine allowed in the premises. (Wine bottles are subjected to corkage charges $15 per Bottle)
    5. No smoking allowed in the premises
  6. P.A system – please note that we will allocate one staff to only assist you with the event. No external DJs are allowed to operate the P.A system strictly. Your favourite songs can be burnt into a CD or thumb drive to be played throughout. Request of songs to be played at a particular timing should be informed earlier as the staff will not be stationed at the P.A System all the time.
  7. Table cloths and skirtings for the chairs are as provided.
  8. Candles should be placed in a holder neatly before placing them on the premises.
  9. Décor is allowed an hour before the start of the event
  10. Please note that at any one point of time, seating capacity is 110 pax, minimum booking of 80pax are required for weekend bookings and a minimum booking of 40pax are required for weekday bookings.
  11. Strictly adhere to the stipulated period given (e.g. 11am to 3pm, 6pm to 10pm)
  12. The customer will have to inform the restaurant manager if they wish to carry some major decoration work and music system and decide the mutually agreed timings to carry out this work so that the restaurant business is not suffered.
  13. Damages will be accessed on a case to case basis and will be charged accordingly
  14. All the cheques should be made in favour of ‘The Banana Leaf Apolo Pte Ltd”.

Banquet Hall : Little India Arcade Branch

1.Hall Rental – Includes (Table & Chair, * P.A System, & Rental)

2.A minimum deposit of 50% is required to book the Banquet Hall Date which will be offset from the total bill. The deposit is non-refundable, should you decide to cancel the event after 3 calendar months to the event date.

3.Should you need to postpone the date due to unforeseen circumstances, you will be required to give atleast TWO calendar months’ notice. Please note that only one time change is allowed. Postponement of dates is subjected to availability.

4.Failure to adhere to the terms above may result in forfeiture of your deposit.

5.Strictly not allowed
1.No Staplers, thumb tacks or stickers allowed in the premises (Only blue tags are allowed)
2.No external liquor or wine allowed in the premises. (Wine bottles are subjected to corkage       charges $15 per Bottle)
3.No smoking allowed in the premises

6.*P.A system (Available for only Delhi Hall) –Your favourite songs can be burnt into a CD or thumb drive to be played throughout.

7.Table and chairs are as provided

8.Candles should be placed in a holder neatly before placing them on the premises.

9.The customer will have to inform the restaurant manager if they wish to carry some major decoration work and music system and decide the mutually agreed timings to carry out this work so that the restaurant business is not suffered.

10.Décor is allowed an hour before the start of the event

11.Please note that at any one point of time, seating capacity is
1.VIP Room – 30 pax
2.Delhi Hall – 50 pax
3.. Banquet Hall – 70 pax
12.Damages will be accessed on a case to case basis and will be charged accordingly

 

Catering

Warmers

1)The prices mentioned excludes the prevailing GST
2)The Package includes the supply of disposables plates, spoons, forks, tissues, rubbish bags etc
3)No take away is allowed and so no disposable wares, takeaway bags or containers will be supplied for warmers and disposable orders
4)The tables, table cloths and skirting for the buffet table setup will be provided by us

Disposable

5)The prices mentioned excludes the prevailing GST.
6)The Package includes the supply of disposables plates, spoons, forks, tissues, rubbish bags etc.
7)No take away is allowed and so no disposable wares, takeaway bags or containers will be supplied for warmers and disposable orders.

Privilege card

8)The card is valid for one year after the date of issue.
9)The card is only valid for dine in and take away.
10)The card must be presented at the point of purchase.
11)This card is non-transferrable.
12)Not valid with other promotions
13)$50.00 must be spent in a single receipt
14)10% additional bonus will be credited into the privilege card.
15)The 10% additional bonus will be calculated based on the total Food Bill (Excluding beverages and taxes)

Validity

1)1 year upon issue date
2)Valid for ala carte dining and take away only at both The Banana Leaf Apolo outlets in Singapore
3)Issuance of The Banana Leaf Apolo
4)Members are entitled to use the credit on total FOOD bill (excluding beverages and drinks ), ala carte food and take away bills only
5)Not valid with other promotions, vouchers and discounts
6)Bonuses will only be credited with the presentation of the original Privilege Card upon payment. No bonuses will be credited if The Privilege card is not presented.
7)Redemption of The Banana Leaf Apolo Privilege Card
8)Credited Bonuses are not exchangeable for cash. Redemption of the bonus to be deducted from the total FOOD bill (excluding beverages and drinks )
9)Expiry of The Banana Leaf Apolo Privilege Card
10)Credited bonuses earned within the validity period will expire 1 month after the Privilege Card expires.
11)Credited bonuses not redeemed will be forfeited and strictly no extension will be further granted
12)Mode of Payment
13)The Privilege Card can be topped up online or via cash/ credit cards at our restaurant outlets
14)Loss or damage of card
15)It is the sole responsibility of the cardholder to ensure that the right card is returned after each use. The Banana Leaf Apolo is not liable for the loss of card and/or rebates accumulated. A replacement fee of $15 is applicable for a new card.

Non – transferrable

1)The card is not – transferrable nor assignable and is for the personal use and benefit of the person named on the card.

Discretion
The management of The Banana Leaf Apolo Restaurants reserves it rights to amend any entitlements or conditions without prior notice.
The management of The Banana Leaf Apolo Restaurants is entitled at anytime, in its discretion without liability to you, to suspend or terminate your right to use the card, refuse renewal or replacements of the card should any of the condition s and privileges be abused.

Home Delivery – Terms & Conditions

  • A minimum order of $50 applies for every order.
  • Prevailing GST Applies for all prices including additional delivery charges*.
  • Only cash or credit card payment (VISA/ Mastercard) is acceptable for ordering. We do not accept E-Nets payment for delivery orders.
  • Delivery is free except the following. *Additional Delivery Charges are applicable for only offshore islands

     

    1.CDB Areas – $5.00.
    2.Offshore Islands & Others (Sentosa & Jurong & Kranji Golf Course) – $10.00

  • Operating hours is from 10.30am to 10.30pm.
  • There is strictly no refund, change or cancellation once the order has been made and confirmed.
  • We will aim to provide you with your ordered products as close as possible within the estimated delivery time.
  • In the event an item ordered is out of stock or not available, we will replace an item of equivalent quality and price.
  • For orders $100 to $200, please order at least 2 hours in advance.
  • Last order should be placed by 10pm.
  • Not valid with other discounts and promotions.
  • Delivery time may be affected due to bad weather or traffic conditions. This is to ensure the safety of our riders.
  • Delivery service may be temporarily unavailable in selected areas due to bad weather or unforeseen circumstances.
  • Goods available from this Site are available only to residents of (or companies incorporated in) Singapore. We will not be able to deliver to address outside of Singapore.
  • Advanced or Timed order can only be with a minimum gap of 6 hours before required delivery time.
  • For advance order of more than 2 days, please call our hotline at 62-41-41-41
  • The Banana Leaf Apolo reserves the right to withdraw any promotional items from its menu and change any promotional deals and offers where it is deemed fit.
  • The Banana Leaf Apolo reserves the right to suspend your registration if you breach stated Terms and Conditions.
  • Prices, products and information are effective immediately at print time and subject to change without prior notice.
  • T&Cs are subjected to change without prior notice.